Privacy Policy

1. Introduction

Imperial Beach Artificial Grass Installation ("we," "us," or "our") operates the website imperialbeachartificialgrass.com and provides artificial grass contractor services in Imperial Beach, California and surrounding areas. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and what rights you have regarding your data.

By using our website, you agree to the practices described in this policy. If you have questions, you can reach us at contact@imperialbeachartificialgrass.com.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our site, we collect the information you enter, which may include your name, phone number, email address, service address, and any notes or details you add about your project. We use this information only to respond to your inquiry and schedule service.

Automatically Collected Information

When you visit our website, our hosting and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This information helps us understand how our site is used and improve it over time. It is not linked to your personal identity.

Cookies

Our website may use cookies - small text files stored on your device - to support basic website functionality and analytics. You can configure your browser to refuse cookies, though some site features may not work correctly if you do. We do not use cookies to track your activity across other websites.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To schedule on-site visits and follow up on your project
• To improve our website and understand how visitors use it
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service providers: We use third-party tools to operate our website and receive form submissions (such as our contact form provider). These providers have access to your data only as needed to perform their function and are not permitted to use it for other purposes.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

5. Data Retention

We retain contact and inquiry information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of your project and for a reasonable period afterward in case you need follow-up service. Analytics data is retained per the data retention settings of our analytics provider. You may request deletion of your information at any time by contacting us at contact@imperialbeachartificialgrass.com.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at contact@imperialbeachartificialgrass.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Imperial Beach Artificial Grass Installation

1261 12th St

Imperial Beach, CA 91932